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Work for us
As one of the UK’s leading holiday operators, and market leader in offering holidays by rail, we are passionate about giving our customers an experience which leaves them wanting to travel with Great Rail Journeys time and time again. To achieve this, our people put the customer first in everything that they do. This service ethos extends further than just those who deal directly with customers, it applies equally to those who work behind the scenes making our holidays a success. If this sounds like something that you want to be part of, please consider a career with us!

You would be joining approximately 70 office-based colleagues at our Head Office in York and almost 160 Tour Managers from diverse backgrounds and a wide range of ages and life experience – all of whom gain personal satisfaction from ensuring that Great Rail Journeys customers have a relaxing and memorable holiday.

For office-based opportunities, please send a copy of your CV and reasons why we should interview you to our HR Manager, Linda Northwood. Linda can be reached on 01904 521908. All new opportunities are detailed below and we would encourage you to regularly check this section of our website. Click here for current office-based opportunities.

For Tour Manager opportunities, please email our TM Manager, Jackie Igoe to request an application form. Click here for current Tour Manager opportunities.


Current Office opportunities:

Thank you for enquiring about employment opportunities with Great Rail Journeys.

We are growing at an ever increasing rate, and welcome speculative CV's from individuals (no agencies, thanks!).  We will read them and keep them on record for six months - so even if we don't contact you straightaway, that doesn't mean we won't in future

Please submit a full CV and covering letter to recruitment@greatrail.com  and if a suitable vacancy arises within the area you have expressed an interest, we will contact you.


Current Tour Manager opportunities:

Tour Manager recruitment for 2009

We have now ceased active recruitment for our autumn selection days but if you are interested in becoming a Tour Manager for Great Rail Journeys, we would still like to hear from you. If you think you meet the criteria listed below, please send a BRIEF summary of your experience (not necessarily previous Tour Manager experience) and where you heard about us (from a Tour Manager, our website, advert, speculative interest etc), and we will send you an electronic application form. Please note that we will only send forms to applicants with e-mail addresses as most of our correspondence with Tour Managers is now done electronically.

We look forward to hearing from you.

The role of the Tour Manager:
You could be a suitable candidate for the Tour Manager Role if you meet the following criteria: have excellent leadership and organisational abilities, can quickly and efficiently solve diverse problems, are diplomatic and friendly, can demonstrate a good understanding of European and Worldwide rail travel, are well-travelled, are available to work an average of 80 days per year, are proficient in a European language in addition to English, and have a thoroughly professional approach.

A view from one of our Tour Managers:
"For those who are outgoing and well-organised, have genuine leadership skills, are tactful and discreet, like and are interested in people, appreciate beautiful scenery and wonderful city sights and can impart enthusiasm to others, are unflappable, and enjoy travelling by train, there are few jobs more enjoyable and fulfilling than to be a Tour Manager for Great Rail Journeys.

"But it’s hard work too.  It’s crucial that you prepare carefully for each trip.  As soon as you receive your allocation of tours, it’s sensible to start reading up on where you are going and what you are likely to see.  You don’t need to be a walking Beidecker on each city you visit, but it’s as well to learn in advance a bit of the country’s history, its system of government, familiarise yourself with local customs and laws.  In most places GRJ offers a superb local guide who knows more about the attractions of their city than you will ever learn from a guidebook – rely on them to provide the local colour and knowledge.

"You should aim to be that sort of dinner guest who can chat intelligently to strangers about interesting things without boring them rigid with too much detail and trivia.  Be willing to listen as well.  You’ll find some really interesting people take part in GRJ holidays – doctors, lawyers, police officers, civil servants, teachers, priests, captains of industry.  Sometimes they want to remain incognito – even if they tell you their secrets, they may not want others to know, so be sure you respect confidences. You will enjoy their company: do your best to get to know every one of them individually during the course of the holiday.

"It’s vital that you plan each day with great care.  Make sure you know where you are supposed to be meeting your passengers and when.  Check out in advance which platform your train is leaving from, and where in the train your reserved seats are.  Be willing to be firm (but courteous) if others are sitting in your allocated seats.  Watch out for pickpockets everywhere, especially on busy stations where you have only a short time to connect trains.  Think through where and when your passengers will be able to get some refreshments, and don’t forget to plan loo stops!!

"The service you get from the GRJ office in York is superb.  Not only are they very, very nice people, they’re efficient as well, and there to help you.  Don’t bother them with trivia, but don’t be afraid to ask if there’s something about your holiday you don’t understand.  Above all, read the tour manager’s notes sent to you by the York office several times, and follow the instructions to the letter."

Richard Faulkner, Tour Manager for Great Rail Journeys